Privacy Policy

Introduction

CoraBay ("we," "us," or "our") is committed to protecting the privacy of children and families who use our service. This Privacy Policy explains how we collect, use, and safeguard information when you use the CoraBay application.

By using CoraBay, you consent to the practices described in this policy. If you do not agree, please do not use our service.

Information We Collect

We collect only the information necessary to provide a safe, personalized experience:

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  Account information: Primary Account Holder email address for account management and communication.
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  Child profile information: Nickname, date of birth, and optional preferences to personalize the experience.
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  Conversation data: Messages exchanged with Silitronian pen-pals to provide the service and maintain safety.
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  Usage information: How the app is used to help us improve functionality and user experience.

How We Use Information

We use collected information to:

• • Provide personalized conversations with Silitronian pen-pals
• • Maintain safety through content moderation
• • Improve our service and develop new features
• • Communicate with Primary Account Holders about account activity

Information Sharing

We share information only as necessary to provide our service:

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  AI service providers: Conversation content is processed by third-party AI providers to generate pen-pal responses. We do not permit these providers to use conversations to train their models.
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  Legal requirements: We may disclose information when required by law or to protect the safety of our users.

We never sell personal information to third parties.

Data Security

We implement appropriate security measures to protect the information we collect. Data is compartmentalized by family, and we use encryption for data in transit and at rest. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

CoraBay is designed for use by children with Primary Account Holder oversight. We are committed to complying with applicable children's privacy regulations, including COPPA (Children's Online Privacy Protection Act).

• • We collect only information necessary for the app's functionality
• • Primary Account Holders can review, modify, or delete information for children using the Service
• • We do not use children's data for behavioral advertising
• • Conversations are moderated to maintain a safe environment

Primary Account Holder Controls

Primary Account Holders have control over their family's CoraBay experience:

• • Review conversation history at any time
• • Adjust moderation settings to match your family's preferences
• • Pause or end sessions as needed
• • Request deletion of your family's data

Data Retention

We retain information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at [email protected].

Please also review our Terms of Use Policy, which describes the rules and guidelines for using CoraBay.